Earning and redeeming points

 

Earning points:

1- Upon purchase, the points will be deposited to your account when you show your Awafi membership number.

2- All of earned points under this program will be valid for 90 days from the date of each purchase.

3- All of unused points for 90 days from the date of the purchase will lose its validity and will not be available to regain its value.

4- You can view your account details anytime at www.alromansiah.com or through AlRomansiah Company app.

5- In case of modifying or restoring an order to another, the points will be counted on the last and approved bill.

6- In case of canceling your order, the scored points on the same bill will be cancelled.

7- It is not possible at any time to assemble your points balance with the points balance of any other member.

8- AlRomansiah Co. Ltd. has the right to change some or all of the points earning equations without prior notice.

9- Discounted items or items that have special offers for Awafi customers only, no earned money is added when purchasing and the offer is availed directly.

10- You can only earn points through the specified branches in the official website of AlRomansiah Company.

11- Calculation of points will be as follows: all your purchases of products from AlRomansiah restaurants worth 10 riyal equals 1 point.

12- The member can benefit from the points as follows:

100 riyal*20%*(10) % = (the amount benefited from in Saudi riyal)

The calculation of points in our branches in the kingdom of Bahrain as follows: all your purchases of products from AlRomansiah restaurants worth 10 dinar equals one point.

100 dinar*20%*(10) % = (the amount benefited from in Bahraini dianr)

 

 Redeeming the value of the points:

 

1- The members can redeem Awafi points accumulated in their accounts by visiting any of AlRomansiah branches or by calling Awafi members call center or through the app.

2- The members can choose between redeeming all or part of the earned points, according to the terms and conditions mentioned previously.

3- The members have to update their personal profile completely in our program in order to redeem their points value. And in case the member did not redeem all of his/her points, the points balance will remain in the member’s account and can be used in future purchases, during the allowed period of 90 days.

4- In case of redeeming the points, the system will send a text message to the customer’s mobile phone containing a code which redeeming the points value can be done by.

5- Awafi membership can only be used in the issuing country. And the value of earned Awafi points can only be regained in the issuing country.

6- Awafi points can be redeemed for any of Al Romansiah restaurant product and cannot be exchanged for money.

7- The member can only redeem the value of the points with any product of AlRomansiah Co. Ltd.

 

8- Awafi points cannot be used after redeeming its value.

9- If the value of the purchases is more than the value of Awafi points, the remaining amount must be paid by the member by any valid payment method.

10-All of earned points in the Awafi program will be deleted if they have passed over a period of 90 days from the date of each purchase